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Sony Kdl W755 software an fw crash, error 2123

SOLVED
tmarko
Explorer

Sony Kdl W755 software an fw crash, error 2123

Hi to all, im having problems updating my w755. When i want to update android software im always stuck on 88% and having error 2123 (An error occurred during the software update, . The update server in temporarily unavailable. Please try again later Error: 2123). Ive tried several time, over cable, wifi, nothing. Always stuck on 88%. Same thing with fw, ive downloaded fw from sony site, connect usb to tv, the fw starts to copying and again on 88% tv restarts. So if anybody nows how to resolve this, please help! Thanks!

225 REPLIES 225
tormo3
New

Hi. I'v solved this. 1)install a new firmware via usb. https://www.sony.ru/electronics/support. 2)reset TV to factory settings about 3 times. And all is working.

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Harry12345
Explorer

Why does it need to be done 3 times ?  Are Sony TVs a bit slow to take instructions ?  

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asbhz8787
Explorer

Hi there,

 

Could you please help me too? I have the same problem as the others above with 48w600b

and the error code is 4057

Thanks.

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Hxrizon
Explorer

Hey there,

If you still have the solution could you possibly send it to me aswell, thanks!

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slivkosi
Explorer

Hi 

 

I have the same problem as they did back in 2016 is it possible to get the instructions for upgrade?

Thank you

 

My thread:

https://community.sony.si/t5/android-tv/sony-kd-55x8509c/m-p/3848049

 

Regards :grin:

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Mympa_70
Explorer

Help me pleade

Sony KDL-50W755C.  error 2123