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Vertical lines

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Maraj71
New

Vertical lines

Having vertical lines on sony ntavia which are not going even after factory reset. Kindly guide.

2 REPLIES 2
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LightFoot
Specialist

Hi @Maraj71 

 

The starting point for any request of help from your fellow customers, is the full model number of your TV, it will start with KD or XR.

 

An image of your your TV screen showing your problem may help.

Piscie
Community Team

Hey @Maraj71, what is the exact software installed on your TV and full model? Also, have you disconnected all external devices?