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X80J sound issue

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langdaler
Member

X80J sound issue

on my new 43" x80j i entered 'sound settings' to use the Acoustic Auto Calibration tool(i hadn't run it on the initial setup process).this was the pop up message i received when attempting to do so-

'cannot determine acoustics because your remote control is not connected with this TV.'

it suggests i connect it via Bluetooth to correct this.

i am puzzled-my R/C works perfectly fine for all other functions on the TV so what is the issue here?

2 REPLIES 2
profile.country.IT.title
rooobb
Expert

The remote can work via Infrared or Bluetooth, but without BT you want be able to use the microphone on it for commanding the tv and calibrating the audio

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langdaler
Member

thx  for that reply.....i will activate the microphone and work from there