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according to xperia support, there is an option to choose between mtp and msc. i sent them this screenshot two days ago, no reply, of course.
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I'm very sorry to hear that you were not able to get this information from your local support.
I'm afraid MSC-mode is not supported by Xperia E4 on the latest firmware. Also on later models like Z3+, M4 Aqua and Z5 you need to use MTP to transfer data over USB.
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You can try to enable usb debugging mode in developer options first.
To enable dev options, go to settings-about phone,tap several times on build number.
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with usb debugging mode on still has only mtp mode + windows can see xperia as a composit device
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i guess a factory reset or "repair" via pc companion perhaps could do something. or could not.
the phone is less than a week old, so i won't do any of these.
i bought a sony device because i've fed up with chinese noname brands' support and their "do a factory reset" solutions
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I will also suggest you to do a system repair with pcc.
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waste of time. I did the repair, nothing has changed.
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it could be even worse
before repair of course i did a backup and now this little pc companion can't restore it... in fact it doesn't do anything, the progress bar hangs at ~75%
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Ive got same problem, cant switch between mtp and msc because there is no option to do that in usb connectivity. Tried all solutions i could find out there but nothing helped. I see theres quite a bunch of people with same problem, wouldnt it be the time already for you to fix this, Sony?
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My computer running XP does not recognise my Xperia E4g when connected via USB cable. I have connected to other computers running Windows 7 and 8 and there is no problem. I have also tried different USD cables.
Is Android version 4.4.4 compatible with XP (32 bit)?
Thanks for any help forthcoming.