Wifi not registering network.

[Gingey]

Hi. My phone is connected to the WiFi network but when I tried to connect to remote play for the ps4 it said it couldn't connect to the network. 

I ran a diagnostic tool and it said that the WiFi network was connected. 

The weird part is that I am connected to the WiFi and using it quite fine and so is everyone in my household. 

Any help greatly appreciated.

[Anonymous]

Hi there,

It might be best to contact PlayStation support here.

Let us know how it goes.

Best wishes,

M

[Gingey]

Thanks, did try that first. Was able to connect with an iPhone without any problems. Seems to be naff phone.