illumination bar is not working

[waliur]

My xperia M2 Illuminating bar suddenly not working please help me..

[_alexdon_]

Have you tried to restart?

[waliur]

yes.I have reset  the phone several times but still not working.please hlep.

[Phy]

Does it work on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[rasitovic1]

Have the same problem too i regonize it today it doesnt work on safemode either... Hmm

[Phy]

Ok. Try repairing your phone with Sony PC Companion then.

http://support.sonymobile.com/us/tools/pc-companion/

[rasitovic1]

Notting is happen i did Reset and pcc repair still Not working hmm..can a app be a reason i have installed go ex launcher and deeinstall it i think after the deeinstall it stopped working pls help

[Phy]

It's possible that the problem is related to the app. But seeing that PCC didn't work I would contact Sony xperia support and see what they can do.
http://support.sonymobile.com/global-en/contactUs/

[warriorwrath]

please help me ...its been only two days that i'v bought my sony xperia m2 dual phone and now all of a sudden my illumination bar stopped working of no reason ...no third party apps  were installed or any other apps ...i did the factory reset and also the restart  twice for now but still the problem comes up ...please kindly help me  .. thankyou ..

[AshwinRuffian]

Same for me... Illumination bar not working in normal mode and in safe mode... please, help...