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Heating problem lead to freez !!

SOLVED
Not applicable

Heating problem lead to freez !!

hello some help plz when i play or download something to my mobile from the market it heat from the back and when the screen sleep and i try to press the on\off button the screen still black and no display .i remove the bettary and restart the phone and its back to  normal but the heat still .iam afraid to do something to my phone is this normal or what and there any thing to do and could the memory be the problem becouse it heat the most what do u think makers?

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

repair your phone with SUS, don't install any app, uninstall mcafee, and see if the heating problem persists, if the phone gets hot while playing music or browsing the web, or using wifi, charging, playing games, that's normal.

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5 REPLIES 5
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Uliwooly
Expert

go to settings -> about phone

which android version and build number do you have?

do you have any:

taskillers?

antivirus?

battery defenders?

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Not applicable

the version i updated recently to 4.0.4 and the heat before the update and yes i have easy task killer and easy battary saver

does this issue happend to any one?

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Uliwooly
Expert

you don't need them, they drain battery, use RAM and since they are always running heat up your phone, and they create problems

what do you mean by "the heat before the update"?

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Not applicable

the heat was on 4.0.3 and still on 4.0.4 heat and then freez when i download something or play >i will remove easy task killer and easy battary saver as u told me any more tips for me

profile.country.GB.title
Uliwooly
Expert

repair your phone with SUS, don't install any app, uninstall mcafee, and see if the heating problem persists, if the phone gets hot while playing music or browsing the web, or using wifi, charging, playing games, that's normal.

Don't forget to mark the Correct Answers & Helpful Answers