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Unable to update

SOLVED
Not applicable

Unable to update

Hi, I got my Xperia arc s quite some time ago, and just recently realised I hadnt been updating the software. I tried to update it using pc companion, but once it gets towards the end part of the 'prepare' stage, a message pops up saying that it is unable to install the software. Any help please?

1 ACCEPTED SOLUTION

Accepted Solutions
Nabeel
Master

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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View solution in original post

2 REPLIES 2
Nabeel
Master

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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Not applicable

Thank you very much, I shall give them a shot! Slightly_smiling_Face