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Xperia S connection problem with Pc Companion

SOLVED
Not applicable

Xperia S connection problem with Pc Companion

Hello, my Xperia S have a big problem with the connection at Pc Companion, it dosen't connect and the PC don't see che storage....

What I do?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

if the USB it's connected does it recognize your phone? if it doesn't it problably needs the drivers, turn off your antivirus and firewall

then run SUS as if you were going to update your phone

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

View solution in original post

5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

open your computer -> Xperia S

do you see it there?

Don't forget to mark the Correct Answers & Helpful Answers

Not applicable

No but after much tray it connects in WiFi mode. When it don't connect the pc don't see it

profile.country.GB.title
Uliwooly
Expert

hold on, are you connecting it through wifi or usb cable?

Don't forget to mark the Correct Answers & Helpful Answers

Not applicable

Via USB mode and WiFi.

When I try at the last try I disconnect the USB and it connects automatically in WiFi mode...

profile.country.GB.title
Uliwooly
Expert

if the USB it's connected does it recognize your phone? if it doesn't it problably needs the drivers, turn off your antivirus and firewall

then run SUS as if you were going to update your phone

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers