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With Optical, its all or nothing.
Next thing to do is to reset all sound-fields.
Fingers crossed
Cheers
Hi there
Im a little confused on your description - So hoping to clarify.
Is the volume lower than it should be? or is it higher than it should?
Cheers
Hmmm..
I guess the first thing to do though is ensure all connections are secure, especially the speaker connections. Do a audio check to ensure sound is coming out of each speaker. And ensure speaker settings are correct.
Also ensure that any secondary devices connected (and your using) are not over-riding the volume. For example, DVD/Bluray players have a volume button as well.
Give that a go firstly anyhow.
Cheers