Sony bravia tv Auto shut off

[vsathya14]

I have had a new Bravia for all of 4 months.  Its been working perfectly.  I love it.  Then tonight it just switched itself off. I turned it on and it lasted thirty seconds before flicking itself off and then back on and then off.....

Its connected to a Sky Box but it's not making any difference whether I switch it on with the remote or manually.  It just turns itself off again.

Did anyone experience this?

Thank you.

[jumpsuit]

Hi @vsathya14 and welcome to the Community

Which model TV do you have?

[vsathya14]

43w772e 

[vsathya14]

@jumpsuit thanks for your response.

TV Model No: 43w772e 

i bought: 23-sep-2017

[jumpsuit]

Hi again

You're probably going to have to telephone

support about this on +44 (0) 2073652810, but it may just be worth checking a couple of things first.

Are there any red LED lights flashing on your TV when the screen turns itself off?

Either way it may be worth unplugging the TV completely for one minute or so and then plugging back in and turning on again.

Also have you tried a reset?

Have a look Here for some instructions.

Hope this helps