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July 2019
July 2019
Unable to watch programs
I have just turned on my TV and I get a message saying poor signal quality.I went into settings then Product Support then System Information and get the following message Unable to retrieve a service code.I can watch some channels but what ever channel I go into that message appears.The TV is a Sony KDL-42W653A can someone advice please.Thanks
1 REPLY 1

Anonymous
Not applicable
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July 2019
July 2019
Hi there,
Maybe a factory reset might help?
Best wishes,
M