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*** KDL-40WE663 Update Query

Hi, we took delivery of a "new in" KD-40WE663 TV on the 24th July 2017 and we set it up 2 or 3 days later.  The TV is set to update automatcially and, there was an update available, v8.111, so we updated the TV.

 

Since then, we have just been using it in our back room then, today, I was on Sony website so decided to check for updates and found, to my amazement, that there were two (2) new updates

available:

 

v8.136 - released 2nd August 2017

v8.138 - released 21st August 2017

 

As stated, "auto update" is enabled so, when I checked the current version, it was still showning v8.111, why has the TV not updated!

 

I then went to software updates in settings and chose 'network' and 'yes' to update but, "no newer version of system software was found"!  I tried to update several times but no updates were found!

 

I also checked for the TV on JL website but, although I purchased the TV from JL on 20th July 2017, that TV was not listed! 

 

Does any member know what's going on with our new WE663 TV model and, why are JL not listing it at the moment.  You can Google the model and find a JL link but, when you click on it, you get "page not found'!

 

If it's not 'in stock', it would say 'not in stock' so, what with the TV not 'auto updating' and no longer listed on the JL website, I'm beginning to think that there is an issue with the TV?

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