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BDV-N7200W - failed after firmware update

Hello,

I did a firmware update in N7200W and it has failed. When I switch on I have a message that is updatning and after around 30 seconds that it couldn't update and to connect to internet or use USB and press OK. The problem is that it doesn't accept command from remote, so I can't confirm update from network or USB.I've tried with 2 original remotes and 2 different universal remotes and nothing. What should I do now?

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