Hi - I recently performed a recommended update via the internet on my BDP-S5200. Immediately thereafter, any time I try to run Amazon Prime Video (which previously ran just fine), I get the spinning circle for about twenty seconds and then the entire unit turns off. How strange is that? I’ve tried this probably five times, always with the same result. Netflix and all the other streaming services work just fine. I’ve tried running a network and software update again, but it only ever says, “Already updated.” Help? Thank you!