How do I reset media receiver MBT1-W1?

The Media receiver 6 buttons are not responsive ; they either dont cause any action on the monitor or cause rapid movements through choices without allow picking a particular one. Turning off and on doesnt help.

Remote control is also non responsive. Tried to reset through up arrow and turning off screen, but it wouldnt go back on by itself. New batteries didnt do anything either

Thoughts?

Thanks