Battery issues: 32.2.A.0.224

[astro_boy]

Since upgrading to 32.2.A.0.224, my battery life on my phone has reduced significant. I've also noticed that my phone gets quite hot. Is it just me or is anyone else having the same issues?

Thanks

[jolindbe]

Yes, I have the same issue, the phone gets very hot and discharges quickly. Furthermore, I cannot make phone calls - if I open the "phone app", and enter a single digit, the app crashes. I have rebooted the phone, and it is useless.

[Kitepowered]

Has anyone else had problems with their battery since the update this weekend?

When I first upgraded from my bulletproof Z3c my shiny new Z5 battery was terrible... I did much research and found that doing a reset through a PC might fix it, which it did... So since then I've been getting 2 and 3 days use from a single charge....

Got an update notification this weekend so (stupidly) did it... Now the phone is back to how it was before!!

I've just done a backup, reset and restore with the companion and early indications are it's not made a difference! Anyone else having the same issues? or have any solutions to the problem? Resetting my phone again is also a tiresome task!!

Just wondering if Sony are reading this forum? I loved my Z3c also after much time wasted researching and working on it, was loving the Z5.... But, if I'm going to have big problems with every FW update I think it'll be time to go to a manufacturer with a more stable update programme!!

[totoroo]

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@jolindbe wrote:

Yes, I have the same issue, the phone gets very hot and discharges quickly. Furthermore, I cannot make phone calls - if I open the "phone app", and enter a single digit, the app crashes. I have rebooted the phone, and it is useless.

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Are you using the stock phone app? I got similar behaviour with using the google dialer..

[jolindbe]

Yes, I am using the stock phone app.

[jolindbe]

I'm now running the Sony Companion (on my Mac) to repair the device, hoping that this might solve the issue. So far it has been running for 45 minutes and the blue bar on the mac has moved maybe 10% or less. How long time is this supposed to take?

[ToxicChili]

I'm having the same issue, before the update my phone got hot, but the battery life was great, now it's terrible.  To make matters worse, the camera on my phone has messed up and can no longer focus and the colour really messes up. 

The update has pretty much ruined my phone, I tried a factory reset, but it hasn't fixed anything.

[jolindbe]

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@ToxicChili wrote:

I'm having the same issue, before the update my phone got hot, but the battery life was great, now it's terrible.  To make matters worse, the camera on my phone has messed up and can no longer focus and the colour really messes up. 

The update has pretty much ruined my phone, I tried a factory reset, but it hasn't fixed anything.

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Same here. I got the phone only a week ago, and it was fine (although a bit hot) after upgrading to Marshmallow, but after this new upgrade am considering flashing the firmware. Not sure if I should try to go down to previous Marshmallow, or just go to original Lollipop. Any suggestions?

[G94N]

I too confirm that batery drain and heating increased a lot since I did that update. There might be another reason for that heating though, I moved to a much hotter climate (Cyprus) than the UK for summer holiday, but in addition to this, battery drain is worse as I said before so me changing countries shouldn't be the reason I'm having these issues.

[Uliwooly]

@astro_boy

A clean update usually improve battery life