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Battery Problem

reubenjerome
Visitor

Battery Problem

I've been using my xperia acro s for almost 5 months and it is running smoothly. but the last time that i used it, my phone hanged and it stays on showing only the xperia logo loading screen. i was forced to stay up all night, since the phone's temp is increasing, i put it inside a ziplock and put it in a water bath to prevent any damage in its hardware coz i'm afraid the temp might damage the phone. my phone was not the same after that. my battery stays on 1% even i charged it for about 2 hours. i need to restart my phone to see the actual battery percentage. but it will get back to 1% again. is there a problem in my software? or my battery is dead? 1% can last up to 24hrs so i think there might be a software problem even after updating my phones software.  please help.

13 REPLIES 13
minhlawaco
Visitor

What happen with your phone? Fix problem yet?

reubenjerome
Visitor

hi minhlawaco. my phone is now working fine. what i did was to empty my battery until i can no longer turn it on and left it for a day. then i charged it up to 100%. after that it worked fine. up to know its ok. try to first repair your phone using the repair software. then try what i did. i hope this will work. let me know Slightly_smiling_Face

minhlawaco
Visitor

My phone still does not work even though I have tried to do as you.I took it to the shop and asked for 1 new one.now I'm using the new phone and then, still Sony acro s.Thanks for your sharing.Have a nice day.

obil
Visitor

Can't proceed to the repair because the PCC prompts me that my phone needs atleast 50% charge to proceed. Slightly_frowning_Face