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Internet not getting on

Gr8
Visitor

Internet not getting on

I have taken new Sony Experia E3 Dual. Sometimes even after I on the mobile data, internet is not getting on. But after I restart the phone internet is getting on. Please help

7 REPLIES 7
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Uliwooly
Expert

Do you have an antivirus or stamina mode on?

Gr8
Visitor

No antivirus and stamina mode is on only after 50% of battery. Problem is solved only after phone is rebooted

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Uliwooly
Expert

Repair your phone with PCC 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

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Uliwooly
Expert

Does this happen while on safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

if it doesn't then its an app acting up 

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Uliwooly
Expert

If neither safe mode nor PCC work then contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Gr8
Visitor

It is working in safe mode. But to go to safe mode Phone should be restarted.Once phone is restarted internet is working properly till internet is switched off. But after some time internet is not getting on. How to know which app is creating problem. Also how to repair using PC Companion?

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Uliwooly
Expert

That's complicated, it could be an antivirus or something else, trial and error, sorry