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Issue while making or receiving calls

Dodo1515
Visitor

Issue while making or receiving calls

Every time l receive or make a call,phone goes on quick setting,switch to mute,wi-fi off,or worst airplane mode which automatically hand up the call!!tried everything..repairing,reset factory.tested sensor with diagnostic and it's working.is there another way to lock the phone while making calls?any help please ???is it a bug from 4.4.4,because l did not have this issue with 4.4.2!
10 REPLIES 10
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_alexdon_
Expert

So you press the power button? You might have enabled power button ends call.

alexdon
dandy63
Leader

Does this happen when you place the phone to your face/ear to answer the call & the contact with the screen opens various apps etc?

Dodo1515
Visitor

Yes,it starts by opening quick settings,then various apps.
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Uliwooly
Expert
Dodo1515
Visitor

Sorry but What do you meant by enabled power button end call??
Dodo1515
Visitor

OK,l will try it on safe mode,then keep you update.thanks.
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_alexdon_
Expert

There is an option in accesibility called like that.

alexdon
Dodo1515
Visitor

found it but power button end call is off.
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_alexdon_
Expert

In this case,boot in safe mode and keep us updated.

alexdon