my photos missing

[subrahmanyam007]

I have a problem my Xperia c1504. Is not show my photos and songs and movies


please help me........

[Jake-SonyXperia]

Hi subrahmanyam007,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

Are you able to advise where the content is loaded, is this on the internal storage or the SD card?

[subrahmanyam007]

Those storages is loaded

[Phy]

Try Clearing the music data and album data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the album app.
5. Tap Force stop > Clear data.
6. Repeat for the music app to clear data
7. Restart the phone

[Jake-SonyXperia]

Sorry you mean both have content loaded on to them?

[subrahmanyam007]

Its not working

[Uliwooly]

That seems that the SD card it's corrupted, you could unmount the SD card > turn off the phone > remove the SD card > turn on the phone > check if you can access anything on the internal storage

[subrahmanyam007]

It is also not working

[Uliwooly]

Which apps are you using to check your photos and movies? 

[Phy]

are you able to see the files if you boot on safe mode?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008