overheating while charging(Android 5.1.1 build 546)

[JOHN_f]

Hi

after I updated my phone to new version of android(5.1.1 build 546) my phone charge slowly and it's overheating.It's Temperature increase to 67 Centigrade.

So I did software repair with pcc and after phone started I did factory reset.but again it's overheating.

Phone is new and it doesn't have hadware issue.

Furthermore, it charges slowly.only 10% every hour.

Sony please fix this issue.

look at the Temperature:

ambient temperature : 25-30 centigrade

Temperature after stop charging.

[Phy]

Try to Contact Sony Xperia support to get it checked.
http://support.sonymobile.com/global-en/contactUs/

[JOHN_f]

thanks Phy.

I downgrade to android 5.0.2 but I have a new problem.

I use magnetic charging cable but recently it charges my phone slowly.exmaple when on the phone says 3 hours to full,I stop it and use usb cable.after 10 minutes it says exmaple 2 hours.It show it charge my phone slowly.

Now what should I do??

What sould I check?

Do you think the cable has problem or magnetic port on the phone??:smileyrolleyes:

[Uliwooly]

@JOHN_f

That's not an original Sony magnetic cable, Sony doesn't sell those cables, only Docks. 

It appears that the cable could be original but it's normal that the phone will heat up while charging