phone does not detect network

[usopzatosai74]

Hello..I'm usop from Malaysia.I Want tone ask about my phone.I using Sony Xperia t2 ultra single sim.I want to why my phone does not detect network although it's detect my simcard.? I have do all the trick that's Sony tell me to do but still the phone cannot detect my network. Is my antenna problem or my board are problem?how much to fix it? I'm really need your help..please tell me what happen to my phone...

[_alexdon_]

Can you check in settings-more-mobile networks-network mode and tell what are you using?

[usopzatosai74]

I'm always using WCDMA but I since this problem happen I tried to change network mode but still nothing happen.

[Thommo]

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[_alexdon_]

Try to change to GSM only.

[Thommo]

or is your phone from another country that has been imported? or are you in another country now and brought the phone with you?

[Uliwooly]

What if you try a brand new SIM card?

[usopzatosai74]

i have try to use another simcard but still no result...

[usopzatosai74]

no...i been used this phone for 5 month and still no problem...but last week when i woke up,this problem happen to my phone

[_alexdon_]

You should have it examined at a sony service:

http://www.sonymobile.com/global-en/support/contact-us/