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Screen unresponsive

MarkyP87
Visitor

Screen unresponsive

Hi,

I have a probelm, basically the screen becomes unresponsive. I can receive calls and notifications and the LED flashes but when I press the power button the screen does not come on.

Sometimes it is fine then all of a sudden it will do it the next time I go to check my phone and I don't know why!

Holding the power button and the volume up to reboot the phone fixes the problem but when this is happeneing 5 times a day it's not ideal to have to do that everytime!

Any one had the same issue recently?

Thanks.

11 REPLIES 11
MarkyP87
Visitor

The problem was still happening so I installed this Clean Master app...

https://play.google.com/store/apps/details?id=com.cleanmaster.mguard&hl=en_GB

It did some clearing up and closing of apps that were regularly crashing and since then the screen / phone hasn't played up. Fingers crossed this has fixed it for goood!

profile.country.GB.title
Uliwooly
Expert

That's not a good idea, stay away from those apps, just repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355