Smartband notification issue

[Chris9292]

Hey there after a reset I won't recieve any notifications on my Smartband.
I tried the alarm clock which worked just fine and yes I activated the config to give me notifications on the Smartband

Also tried to reset the smartband ... still no notifications

[Thommo]

Have you installed Smart Connect on your phone and some apps like gmail via Smart Connect need to have a box ticked to push notifications to the Band and Smartwatches etc

[Chris9292]

Yes I have but now I found out that apps like whatsapp are not supported (yet?). So it works with calls and messages.

[sookk]

I don't really use the notification on the SmartBand since I have a SmartWatch SW2 that handled that for me.. but just out of curiousity, I decided to try the notification on the SmartBand to test out your issue.

True enough .. certain notification are not vibrating the SmartBand ... in fact .. I think almost all the notification I recieved on the SmartWatch didn't vibrate the SmartBand .... weird (I have also turned on the administator option in the security for SmartBand) ....

Only the incoming calls worked.

[David-N1]

Hi sookk80,

I am receiving notifications on my Smartband for sms and calls.  In fact, my smartband receives the sms notifcation before the SW2, and for incoming calls, the SW2 gets it first.

I just realize that my post didn't contribute to help the thread starter in any way.

For that please accept my apologies as I am not able to delete this post.

[sookk]

I just figured out why I wasn't getting any notifications ... apparently there is a sub-menu within the notifications (apart from turning it on and off) where you can setup which application's notification you want to get sent to the SmartBand .... now that I configured that screen .. the notifications are working .. however, I rather see notifications on the SmartWatch rather having vibrations on the SmartBand ... kinda redundant ....

[mirkonline]

Hi, where that screen of settings is located on the phone? Kindly, could you specify what we have to do to get smartband vibration from any notifications? Thanks a lot! 

[sookk]

Go to the SmartBand (either from Notification Bar or via the SmartConnect app).

Then go to SmartBand Edit Settings

Tap on notifications (not the on/off button)

There you will find the list of apps installed on your phone. You can opt to turn on/off the notification for each of the app. Obviously you need to ensure that you turn on Notification vibrate before it will work.

Hope this helps.

[mirkonline]

It's the same for Android phones that are not Xperia phones? 

Thanks! 

[sookk]

It should be the same since you still need to install smart connect and smartband app