Join now - be part of our community!

SmartWatch MN2 Problems (Can't work without USB)

Not applicable

SmartWatch MN2 Problems (Can't work without USB)

Ok, as you noticed in the Title, I can't use my SmartWatch MN2 anymore who is now 5 days old.

Devices:

Samsung Galaxy Note N7000

SmartWatch MN2

What do I get?

When holding my watch, trying to boot it up, nothing happens, the watch does not turn on.

Once connected to it's USB cable, The device shows up the SONY splash screen, then tries to pair with my phone.

Appearently, he does not remember my phone, it just keeps searching.

When I delete the SmartWatch from my BT device list, then pair with the device again, the MN2 works well again like it should, BUT still connected to the USB cable.

After around 2-10min (Always varies) the device randomly reboots. Again losing my phone data, as it keeps on searching to pair with "something" he doesn't remember.

In all those cases I am stating on this post, when having the MN2 paired, the device shows FULL battery.

I tried a few things, like pairing to my old HTC HD2 (Android ICS ROM), who made some progress. The MN2 could live 3 seconds without USB cable (It's a start). But helass, turns off and loses all the info again.

So, then I found on a Sony Help page, that you have to hold the power button for 15 seconds to RESET the device.

Once I set up again the connection between MN2 and HTC or Samsung phones, I press the power button. Every 5 seconds the screen dimms a bit, and after 20 seconds, the screen turns off, shows the "charging battery" icon, but the battery is shown FULL.

Now you will ask me: What did you do with the device? Did it work before?

Yes, it worked almost perfectly.

The only problem I had was that it already had empty battery while it shows a bar more then 50% full battery. I needed to recharg it every day.

Now, I manage a restaurant, that we are currently setting up. What I did in the last few weeks was paint, that includes some dust.

the description shows that it's water splash and dust resistant.

I don't wear it when swimming nor showering. So it never really gotten any big water except for some rain, but not even sugar would melt in those few drops.

Anything you all could help me with?

Could it be a software error of it's firmware?

Defect machine, even when it worked fine for 3 days?

Any answer will make me happy Slightly_smiling_Face

Thanks,

PVTD

16 REPLIES 16
FSDragon
Visitor

When device screen is off just assume that it turned off.
Press on/off button while plugging your watch to usb.
The moment after you connect your watch to usb release the button.

If it doesnt work you can try to reset your device by holding on/off button for 15-20sec (when it's disconnected from usb).
When i reset my watch it stuck entirely (but i managed to enter DFU mode anyway).

lfogelson2
Visitor

Tried FSdragon suggestion and now I have the flashing Sony but still cannot get into dfu mode. Does it matter what software is on the computer? Sony update or dfu util?

FSDragon
Visitor

It have nothing to do with your os.
I even managed to enter DFU mode when connected my watch to usb wall charger (=

Take notice that "the sequence must be completed within one second" -> you can't hold on/off button more than second or two before release

(Press on/off button -> Connect to usb port -> Release on/off button) < 1sec

Hope it worked out..

nikky
Visitor

I have my SmartWatch only 1 day i charging it 2 hours, install the apps, unplug the usb and it stops working. I cant power it on, only by using a usb.....
Long_Ashes
Visitor

I have this exact same problem.  Brand new watch, only had it a few days, and now it's useless.  The battery is NOT dead, it has a full charge, but it will NOT stay on unless you have it plugged into USB.  It will pair just fine when connceted.  

Tried to do the method FSDragon talked about, but I believe my power button is not working either, because I can't even get it into DFU mode.  I have tried holding the button down for 15 seconds, etc. TONS of times now.  Very frustruting, I know if I can possibly just flash the thing, then it may work again.  Otherwise I may have to get it repaired.  

Does anyone know of a way to push a firmware to the phone or force DFU mode upon startup, if the power button is not working correctly?

mrkeepout
Visitor

FSDragon How you have entered in DFU mode?

Hackenbush
Visitor

I dont answer to nikky solely but to all that have the same problem. I had that same problem with my smartwatch, after the first batterycharge the powerbutton on the clock didnt work. I could only start the clock with the chargecabel connected.

It was like when fully loaded the powerbutton dont work. I then let the watch lay for about 1-2 hours not trying it and after that it started again like nothing wrong ever happened to it. Could it be that the watch hangs with the battery fully charged?


Well now im loading it again for the second time but i dont dare to turn off the watch so i keep it on.