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Smartwatch3 rebooting continuously

fredtje
Visitor

Smartwatch3 rebooting continuously

Hello Guys,

When I try to boot my brand new smartwatch3 it reboot 1 to 14 times before starting!

1) vibration

2) sony logo

3) reboot and vibrate

4) sony logo

5) etc...

After several times I have the android wear logo and everything works fine. I can't admit it's the normal way.

I already tried to reload the software with PC companion and installing drivers.

But still the same issue.

Any suggestions?

Thanks in advance

5 REPLIES 5
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Uliwooly
Expert

Take it back to the store or contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

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_alexdon_
Expert

Have you tried to charge it before?

alexdon
fredtje
Visitor

of course the watch is charged!

today battery 70% charged I had 10 times the Sony logo before finally booting normally.

I am convinced that there is something wrong... but what?

profile.country.GB.title
Uliwooly
Expert

It could be a hardware issue. 

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_alexdon_
Expert


@uliwooly wrote:

It could be a hardware issue. 


In which case you should take it to a sony service.

alexdon