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Sony E4 stuck at boot ..... help!!!

xperiadias
Visitor

Sony E4 stuck at boot ..... help!!!

Sony E4 dual E2115 boot loops at "powered by android logo"

I tried to reset the device using the sony pc companion.

But  after the preparation procedure.and connecting the phone to pc  while pressing the volume down button.

it shows "sony update engine can't recognize the device".

The phone is recognized by the device manager as a mtp device.

My old device sony E1 worked perfectly by this method.

what should i do?

whom can i contact  in sony sweden software support to solve this?

11 REPLIES 11
PotatoGreen
Visitor

can u help me fix my sony e4 dual stuck on logo and i cant flash recovery me phone back!!!!!!!

Christofer
Champion

@PotatoGreen Sorry to hear that. Have you tried performing a software repair using Xperia Companion?