sony x

[pinkrocking37]

So my friend was playing on her Sony z and now it doesn't want to charge does she need a new phone or is I cheaper to replace the battery

[SophiaW]

Hi pinkrocking37, welcome to the community!

They need to try a different charger in the handset to determine whether it is an issue with the charger or with the handset's charging port. If another charger doesn't work in the handset then they should contact their local Sony Xperia Customer Care team so she can have the phone assessed under the terms of warranty, otherwise she may just need a new charger.