squeaky sounds produced while typing

[rayrxrang]

Hi all,
As above I have been experiencing squeaky sounds every now and then when typing on my xperia z1 keypad since I updated to android 4.3. Not sure if it's cause of the update or the phone itself as I bought this phone around a week ago. Anyone able to advise me on this? Many thanks!

[Simchathecat]

I tried this. Unfortunately no joy. Could it be a hardware issue?

[Sam]

It is odd that this didn’t resolve it as it does sound like more of a software issue than hardware. However as you have tried the software repair with no luck I can really only advise returning the handset so that it may be assessed by an authorised repair agent sorry.

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[DanishAyaz]

Dear Sony Mobile Team,

I bought an Xperia Z1 on November 16, 2013 and recently the phone has developed a serious snag, there is a weird and pretty audible squeaking sound from the speakers while typing. I has to take the phone to the authorised service center twice within a span of 3 days – Mobile Technology, Andheri west (Mumbai). They diagnosed that the problem is a hardware issue and can’t be repaired there (Job No. W114043003201 & W114050200539). What I was offered after that was unacceptable on all levels; I was told by the service executives that you will be given a ‘REFURBISHED’ phone and not a new one as replacement. This is not expected out of Sony especially considering that I bought the flagship product. I tried to escalate this and spoke to Mr. Ashish Parekh (area service manager, Mumbai) who said that the policy doesn’t allow replacing with a new phone and totally shrug off his responsibility saying ‘jo karna hai aap kar lo’… also, I know for a fact that the exact same problem faced by a certain Mr. Subrat Sarkar (Xperia Z1 bought in Nov 2013 and replaced with a brand new phone in April 2014) was resolved efficiently by SONNET CARE – authorised Sony service center in Bangalore. Then why is this biasness and discrimination? I mean a refurbished phone?? Really? You expect customer to be given a second hand phone as replacement, is that the solution?  Knowing that we all know so many cases where a hardware issue, when acknowledged by the company, the phone is replaced - no questions asked! Pls escalate this matter at the very earliest and resolve as I am harassed by the behaviour of the Sony personnel (the service center and Mr. Ashish Parekh, Area Service Manager, Sony, Mumbai). On being asked for a higher authority in escalation matrix, Mr. Parekh refused to divulge any information and said ‘I will not give you any senior’s number for escalation’. I know for a fact that replacement has been done before in similar cases and it can be done here as well. I hope I am not pushed to go to the consumer forum over this.

Looking forward to hearing from you very promptly. Regards,

Ayaz Danish

[YuviJangid]

Hi,

I was also facing the same issue and it was irritating me from a long time. Tried finding different ways to stop the sound. I was sure that the sound came because of the vibration. But, I was not sure from where it could be stopped. So, looking out for different options, I went into the "Keyboard Setting" and there the last option is "Sound and Vibrate". From there, we can turn off the vibration on keypress and/or reduce the vibration intensity. I got my solution. Try it and let me know if it works.

[arjunnambiar]

I'm using sony xperia Z1 from September 2014. Nowadays squeaky (funny) sounds produced while typing and notification because of vibration! Very hard to use the phone in the crowd. How can i fix that?