using on computer

[aa2016]

hi i have a sony xperia sp (c5303) it had a problem it was fixed by changing the mother board now there is a great problem : the phone does't work on computer and doesn't charge from computer (only from an ac charger ) .
i have tried many ways to solve the problem .
i used another cable , another usb place , factory reset, Xperia Companion and usb depuging .

please please help me 😭😭😭😭😭

[Jake-SonyXperia]

Hi aa2016,

Welcome to the community,

Have you tried a different PC/Mac computer to see if the issue stems from the computer and not the handset?

[aa2016]

Yes I did. I'm 10000% sure it's a hardware problem

[aa2016]

Plz read my post well and you will understand

[Jake-SonyXperia]

If you believe this to be hardware related you are best to communicate with Customer Care, they will be able to supply the most appropriate instructions to help rectify this issue.

[joegarcia16]

Have you tried: conectivity USB: MODE MSC instead of MTP.