Walkman problem! need help IMMEDIATELY!!

[NRAK]

Hi everyone,
I recently bought Xperia E3 and it all went fine. After I updated walkman app, I found a strange behaviour! It stops playing music suddenly for few seconds but the track time is still running but no sound! I don't know why it's happening. I am really worried about this in my new phone. Please help me!

[_alexdon_]

Try settings-apps-all-walkman,clear data for both apps.Restart your device.

[NRAK]

It worked but repeats again! 😞 is there any permanent solution??

[_alexdon_]

Does this happen for songs on external SD card?

[NRAK]

sorry for late response.

Yes, I usually have all my songs in external SD card.

[_alexdon_]

Can you check if the same occurs for internal memory?

[NRAK]

Ok I need some time to test it and I'll be back soon.

Thank you.

[_alexdon_]

Keep us updated.

[NRAK]

Problem occurs to music files in internal memory too! I think it's due to overload of RAM memory.

[_alexdon_]

Check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008