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Wi-Fi problems persist Xperia E4

xgpc3u
Visitor

Wi-Fi problems persist Xperia E4

the wireless device E4 continuing my offline but it seems that even it was connected without receiving data, I have to reboot for the phone can reconnect the modem but only for a while because it is switched off again, what I can do?, It is issues with my phone or the software?, and e tested with another modem but the problem persists. I guess it's a software problems, because I found that if I turn off the option that says ''Search always available (Allow Google location service and other applications seeking network while Wi-Fi is disabled)'' it solves part of the problem no longer need to restart the phone, just turn off the Wi-Fi and turn on again and it connects smoothly again but only for a while and again fails

Please what is the solution?

sorry for my bad English

13 REPLIES 13
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Uliwooly
Expert
xgpc3u
Visitor

yes, but let us be realistic the restart or turn off the Wi-Fi It is not a viable solution.

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Uliwooly
Expert

@xgpc3u

Don't create duplicate posts, contact Sony directly

http://support.sonymobile.com/global-en/contactUs/

and report your issue,  I understand that it's frustrating.

xgpc3u
Visitor

sorry for create duplicate posts

thanks

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Uliwooly
Expert

@xgpc3u

Anytime

xgpc3u
Visitor

Hi, I see you have a solution to the problem in video playback, but what about the disconnection of Wi-Fi, It took days asking sony but no response, I have two problems, cahe files in the internal memory (the update will fix it?) and the Wi-Fi disconnect, seems to be connected but no connection and you have to reboot your phone for it to reconnect.

I don't know software problem or I have to take my phone to the technical service?

sorry for my English

thazm16
Visitor

Same happens for me... strange issue

lopac42
Visitor

Hi 

I have the same problem with my E4 but only with my wifi at home .

anonymous1
Visitor

Hi i have a sony E4. My wifi keeps disconnecting after a while and my stamina modes are switched off and my advanced wifi settings are correct. Ive tried all the suggestions. Please help.