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Xperia Z2 front camera

mohazizkdr
Visitor

Xperia Z2 front camera

Hello everybody
I'm facing problem with my Xperia Z2 after updating to lollipop 23.1.A.0.726
My front camera stopped working, when I try to switch to the front camera the screen goes to black
I made restore factory settings, repair by Sony pc companion
8 REPLIES 8
Phy
Legend
Legend

Try Clearing the camera data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the camera app.
5. Tap Force stop > Clear data.
6. Restart the phone
profile.country.GB.title
Uliwooly
Expert

Where are you saving the pictures? SD card or internal storage

mohazizkdr
Visitor

Tried both SD and internal storage
Tried clearing app data but also nothing happened
Phy
Legend
Legend

Does it not work on safe mode either?

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
mohazizkdr
Visitor

Tried also but doesn't work
Phy
Legend
Legend

Try contacting Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/
mohazizkdr
Visitor

Thank you
It was working after the first update to lollipop, but after the second one it stopped working
Phy
Legend
Legend

Ok. Keep us updated