Call log lagging issue

[Andrew251]

After an update to Oreo I've noticed that my call log started to lag and sometimes it is seen that numbers are converting to names. As well as my contact cards often lag when opening. Please bring a solution to this issue, really love the device but this problem really turns down the premium feel this phone supposed to have. 

[najodleglejszy]

@Andrew251 try long pressing the Phone app icon > App info > Storage > Clear data and see if anything changes for you. 

[Hossam0]

I have same problem and i cannot found any helep i cannot fix it even now if  you slove it please helep me  

[Andrew251]

nope, didn't help

[najodleglejszy]

@Andrew251 what software version are you on? you can check in Settings > System > About phone > Build number. I'm not having such issue on my XZ Premium so perhaps it's a matter of a software update. 

[Hossam0]

my one has 47.1.A.8.49 

[Andrew251]

Yeah same 

[najodleglejszy]

@Andrew251perhaps clearing the call history will do the trick? open Phone, tap three dots in the top right corner > Call history > three dots in the top right corner again > Clear call history.

[Hossam0]

I do all that but no thing happened 

[Drone251]

So I've contacted my local support they told me that the problem might be in downloading the new software via mobile data

So it was recommended to do a software repair Via Xperia companion. 

I have gone this repair and right now it seems that everything works just fine and looks like the problem with the call log is gone.