Crackling sounds

[Xxelenaxx]

Iv got a XZ3 but some times when someone txts me or it rings there a crackling sound coming from the speakers is anyone else having same issues the vol not up high either its low. Also phone switches it's self off some times then comes back on like it resets it self u push buttons to make screen come on but it doesn't. 

[kragoth]

I have same bug and same bug here /t5/Xperia-XZ3/XZ3-notifications-while-in-call-is-loud-and-causing-hearing/td-p/1356120/jump-to/firs...

[Veselin1]

I have the same issue. Incoming call ringtone breaks and the sound is terrible. It also happens in some apps. Does anyone have a solution?

[Strampke]

You can search a lot for the cause of this evil.

It can be anything.

To avoid long searches, you'd better start with a software repair with Xperia Companion.

To avoid interference of 3rd party apps, don't restore your backup.

See how your device behaves.

Come back here please to share with us how it went.

[mcvisster]

Did anyone try software repair, and how did it go  My wife and me both are having xperia xz3 and both have same problem that remains after every update  Xperia xz3 is a flagship and expensive one. It should not have problems like cracking sound from speaker it usually cracks when i receives calls or messages, when i pick up the phone. Sony any response? 

[ioannina]

i am facing crackling sounds during calls. Also when i reboot the phone, it makes a weird noise when it asks for my pin. The phone is brand new and all the updates for my region have been installed.

[ioannina]

Tried software repair and set up everything from scratch still nothing solved. Maybe I should sent it for a replacement 

[mcvisster]

Think its a bug, not hardweare problem. To much  people have same issue. Did factory repair also same issue. Any progres or solution at your place? SONY RESPONSE 

[mcvisster]

 Xperia xz2 had same issue. And xperia xz3 has same chipset and lot of simular stuf like xz2. So it has same problem. Lot of users of xz3 have that speaker problem. Crackling sound when play media also over bluetooth speaker ect. Also people with xz2 send phone for repair or replacment and problem would stay on new device or replaced speaker. Think its a bug that sony cant fix. Maby if someone have rooted xz3 so he can send catlog we would know more and ask some dev on XDA for fix.

[Andyw1977]

Same issue with mine. Began suddenly and is actually making watching videos on the phone almost impossible, the crackling is so loud that it distorts all the other sounds, even on low volume. Pretty shoddy as this is supposed to be the flagship phone. I'm considering sending the phone back at this point as it's not really fit for purpose. A shame, because the last 5 phones I've had have all been Sony.