Fingerprint hardware not available

[adamlee2014]

Just turned on my screen to unlock the phone with my thumb when I got this message at the bottom of screen saying "fingerprint hardware not available" so I turned the screen off and back on and it worked, does anyone know what could cause this?

[Christofer]

@92 I have no news at the moment, sorry to say.

[meng_xx]

try this: download flashtool.net and relock boot loader with the tool

[ferms123]

I have this the same issue, and now the fingerprint scanner option on my xz premium is totally gone, i software update and reflash my unit already but still, it never came back... 

I don't now what to do now.

[Stejsi]

Same problem here.

I found not solution yet, safe mode didnt help.

Now settings of fingerprint totally dismissed from settings menu, I thing the OS didnt know about hardware so let disapear setup.

I recommend Sony to find a solution as soon as possible, otherwise is possible retailers will sending hundreds of phones back to the factories as reclamation.

My phone: Sony xperia Z5.

[Givera]

Same here guys, have had that message now fingerprint totally gone

[Givera]

Xperia X

[Domske]

Same problem here. Xperia Z5 compact

[Trekcicity]

I had this issue with my Xperia XZs. It started off working fine, and after a little while I began to get periodic "fingerprint hardware not available" until after a reboot it was completely gone, along with the fingerprint manager.

I ultimately fixed this by performing a system restore on the phone, using the Xperia software. Perform a backup of your stuff and do the restore, hopefully it works as well for you as it did for me.

[Mohamad732]

I have a xperia x and I noticed that vpn software is a problem, especially hivpn, so the hardware is not a problem. This problem is hardreset ok.

[Muhammedsardari]

i still have this problem and i flash lollipop rom it's worked but i cant recording video in FHD and HD pls help