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Smart Lock vanished.

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Eddie_the_Man
Visitor
June 2018
June 2018

Smart Lock vanished.

Screenshot_20180617-182523.png

Don't need to explain... The image says all.

Do you know why?!

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1 ACCEPTED SOLUTION

Accepted Solutions
Damo_
Contributor
Contributor
June 2018
June 2018

I can't view the image but guessing it's this issue... /t5/Xperia-XZ1-Compact/Smart-Lock-empty-after-update/m-p/1268741

To temporarily fix:

Settings > Lock Screen & Security > Trusted Agents - Turn off

Restart Device

Repeat the above and turn Trusted Agents back on 

Smart lock menu should now be back, although it'll disappear again at some point. Long standing rumour this may be fixed in 8.1

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2 REPLIES 2
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Uliwooly
Expert
June 2018
June 2018

@Eddie_the_Man

This has been escalated, you can also contact Sony directly >>> Local support

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Damo_
Contributor
Contributor
June 2018
June 2018

I can't view the image but guessing it's this issue... /t5/Xperia-XZ1-Compact/Smart-Lock-empty-after-update/m-p/1268741

To temporarily fix:

Settings > Lock Screen & Security > Trusted Agents - Turn off

Restart Device

Repeat the above and turn Trusted Agents back on 

Smart lock menu should now be back, although it'll disappear again at some point. Long standing rumour this may be fixed in 8.1

Reply
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