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Touch unusable while charging

AndiNbg
Visitor

Touch unusable while charging

Hi there, 

After several Werks and updates I still find the touch nearly not usable as long as the phone is connected for charging. 

Its reacting pretty imprecise, and mixes scrolling and tipping/clicking randomly.

Bothersome when reading, annoying when playing, expensive when shopping. I already ordered ebooks at  Amazon, I never intended to. No idea, how to return them ;-\

Anyone else suffering?

Only workaround: get a quickcharger, and do not use the phone while charging? 

Thanks, Andi 

5 REPLIES 5
Sevdar
Visitor

Are you using the charger and the cable from box?

AndiNbg
Visitor

Thanks. You are right, this happens while using my UCH10 QC 2.0 only.

So QC 2.0 seems not to be a solution  but the problem ';-) 

Sevdar
Visitor

Can you try with another cable (same charger)?

AndiNbg
Visitor

I tried another cable which seems to work a little bit better, but a single bit better, only ;-).

Guess, it is caused by QC 2.0.

romanempire
Visitor

This sounds like an interference caused by shielding issue on a charger/cable, or even the phone, I've just taken my US QC adapter out of the box it lived since purchase and tested touch input, everything was OK.

If you can reproduce this with stock QC charger and the kit USB cable, then I suggest trying another cable, then another QC charger (if available). The charger is a high-tech enough system that may cause issues with connected devices. If another QC charger works properly, then a phone may have a hardware fault and you will need to contact Sony support.