WebRTC cam not working

[T_B]

I've found a bug in the Xperia devices; at least the XZ. WebRTC is not working. I've tried several Samsung and HTC devices here at the office, and they work fine - it's just the Xperia XZ that's not working (have not tested other Xperia models).

To check, go to https://test.webrtc.org/.

This bug means I can't use the Xperia XZ as my business phone, all video conferencing is via WebRTC.

[MarlonUk1]

i tried with several xperia devices, it seems they do not support this. I think you should file a bug on the webrtc page to see if they can sort this problem , maybe add xperia devices to supported devices. i'll try to find more details regarding this.

[T_B]

Thanks for testing! WebRTC is a defined standard and that page is just a test page for that standard, so filling a bug report there won't help for any of the apps or websites using that standard.
I'm guessing there is a bug in Sonys implementation, since it tries to work (accessing camera) but fails even with the correct permissions. I could link a bug report but it is very easy to replicate.

[T_B]

Further examination shows that this error also seems to be valid for all SIP apps. So, no video calling from Xperia devices (outside of "the usual" apps (Hangouts, Duo, etc)).

[T_B]

So, this is sort of a serious bug, how do I report this? Are there any other options outside of these forums?

As it stands, Sony's Xperia line seems to be the only phone not supporting this standard - or rather, have a bug in the implementation.

[Christofer]

Hi @T_B,

I'm sorry for the late reply here and I'm sorry for the inconvenience this causes.

I wanted to let you know that I have forwarded this internally so I will let you know here as soon as I have any news.

[Christofer]

@T_B Your concerns have been raised to the responsible party within Sony Mobile and we will endeavor to provide a solution.

[T_B]

Thanks! Looking forward to a fix.

[T_B]

@Christofer any status update on this? I just installed 7.1.1 and the problem remains.

[Christofer]

@T_B I have no new information yet I'm afraid. I will let you know as soon as I do.