XZ1 Compact alarm not ringing

[Keyakizaka46]

It has been several times I discovered the alarm clock doesn't ring. It is still happens randomly with the latest version of firmware. The alarm volume was set to maximum, the do not disturb mode was not on, but it just doesn't ring. The screen won't even turn up.it with start to ring only when I turn on the screen afterwards, while the screen will also be displaying swipe to dismiss too.

[semelko]

yes, I do have the first one of xperia actions activated. I'm not sure how it reads in English... should be something like "before sleeping". And alarm is working for me.

[Jonas · Accepted solution]

Hello everyone!

You might experience that your recurring alarm sometimes does not ring. This is a known behaviour that will be corrected in a later software release.

Note! Software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.

Until the new software is available, try one the following workarounds:

• Disable your recurring alarm and enable it again every time you want to set the alarm, for instance, every night
• Set a couple of alarms with some minutes in between, for instance, 7:00 AM and 7:05 AM.

Affected software:  47.1.A.12.34 or earlier on Android 8

[Holteiu]

Problem is NOT SOLVED. Just lost a very important meeting because of it. I am so angry I wanted to smash the stupid phone. I will get an alarm clock. you very much Sony.