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getting hot quickly

jayz960
Visitor

getting hot quickly

i  bought xperia z1 4-5 days ago 

this phone is good but if i brouse web for 10 min it get super hot  and even when calling it get hot 

237 REPLIES 237
Ellendil
Visitor

I have the same problem, the battery at Z1 is really bad… If I am using continuously it do not exceed more than 3,5 hours. 

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VikasG
Visitor

I bought my Xperia z1 yesterday. I have updated it to 2.257 , with normal usage of 10-15 mins continuously the temp rises to around 33-35 and when i use Camera for around 5-10 mins even, temp rise to around 40 degree and with a game like subway surfers the temp rises to 42-43 degree ... 43 was the highest i saw so far...

Is this ok with this phone ? Or should i go to service center ?
I am using the premium cover i got with the phone, with that on I don't really feel the hotness in my hands but just want to be sure that this is normal heat up with this phone and my phone is not bad..

Also, when the phone is at 43 degree, should i stop using it and allow it to cool ? or should i keep playing the games , use the camera and all...

Any application that can help reduce the heating ?

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Uliwooly
Expert

That's normal but you could stop by a Sony repair center to get some peace of mind 

VikasG
Visitor

So, if that's normal should i keep using the games and camera in that 40+ temperature ? 

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Uliwooly
Expert

If it gets too hot it will shut down to avoid overheating, that will be your call, if you want to let your phone rest or not, keep in mind that the hotter it gets the faster the battery will deplete 

ChaosChild
Visitor

its safe i play games like most wanted an the phone goes up to 54c however its safe as when i stop the game post about 1 hr or so and let the phone rest it cools right down to 23c - 27c

rhey
Visitor

got the same problem too

AlfredoZ1
Visitor

And recently acquired Experia Z1. and been giving me a problem with the camera, tells me that the device is hot and the camera was turned off. that's what happens there any solution for this? thanks

Mateorito
Visitor

same here, i bought it this saturday and i'm regretting of that, i thought at the begining that it was the first time when you have to upgrade the whole mobile and install all new apps, but after one day using it only for whatsap and a bit of browser, cpu overheats so much...I hope anybody finds a solution and fix this issue because is not normal this kind of issues in one of the most expensives phones in the market

Alexander1
Champion

If you have been running heavily apps on the phone, which increase the core temperature of the phone, you might get this error message which is normal. The phone is to hot to start the camera and you'll need to wait until it cools down a bit. But if you get this error message without running heavy apps, making the phone hot, perhaps you should have the phone examined at a service center. Please contact your local Xperia team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/