GPS problem

[bluebell85]

Hí
My navigation and GPS will not work properly

It shows the route on Google maps but will not track my current location accurately and won't give directions

I downloaded the GPS status app but it won't connect to any avaliable satellites

I reset my phone

Still nothing

It used to work and I bought this phone in March.

I can't remember it working accurately since I upgraded to android 5.1.1 but this could be just coincidence

Please help as it's driving me crazy

[Uliwooly]

@bluebell85

Repair the phone

[bluebell85]

Tried it again (outside this time, oops!) and it said test failed after whirling around for ages with 'starting GPS'. 

Is it broken?  

[bluebell85]

With the PCC or in a shop?! 

[Uliwooly]

@bluebell85

With PCC, if PCC doesn't solve this issue then contact your Local support

[bluebell85]

thank you, will try this now with PCC 

[bluebell85]

Sorry for appearing v stupid, but under 'support zone' it says my phone is up to date. 

I can't see where to 'repair' it?! Sorry 😕 

[bluebell85]

Found it, never mind! Fingers crossed this works! 

[Uliwooly]

@bluebell85

It doesn't give you the option to reinstall the software ? 

[bluebell85]

It hadn't, but then I clicked something and saw repair so I went with that! 

Don't mind me, blonde moment! 

Thanks for all your help! 

[Uliwooly]

@bluebell85

No problem, keep us updated.