Microfone problem

[Flower_Way]

hello..

I'm Flower. I have a problem with my microfone. My microfone dosen't working when i answering a call or recording . please give me answer.😊

Sorry for my english.

[Uliwooly]

@Flower_Way

It'll be wise for you to test the phone 

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

[muzzy1]

any idea how to solve this. it doesn't wooooooork:smileycry:

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@uliwooly wrote:

@Flower_Way

It'll be wise for you to test the phone 

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

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[muzzy1]

all test comp;eted still doesn't work and the phone keeps shutting down with 96% charge:smileycry::smileycry::smileycry::smileycry::smileycry:

[Flower_Way]

It still doesn't work. Any solution how to solve this??😣😥😭

[Uliwooly]

@Flower_Way @muzzy1

it seems that it is time to contact your Local support to get it inspected. 

[muzzy1]

thanks dude for your advice.I have been dumb for more than 3 weeks...pheeew; deaf for two weeks...jesuuuuus, and no email no phone calls for a month because of this brick which can't be fixed.

enough is enough decent phone hope to land on monday Note 9 and will solve all this mess. I spent hundreds of minutes on the phones speaking to sony people from all over the world, who tried all they can to bring this brick back to life without success...Pheeeeeew. I have never come accross with anything like this and still hasnt be solved.

Is it worth to give to the charity shop? absolutely NoT. Just put back in the draw where will sit there forever and may be to wake up 2050 as antique.

Bye bye SOOON (Y) and good ridance. Good luck for the rest of SOON(Y) user but to me...Will never see each other again. What a NIGHTMARE. Just one year with Sony phone and I'm out. Even Alcatel last longer than this. Bye bye