Phone unresponsive

[Churminator]

Hi, 

My phone seems to have crashed half way through a message I was sending, the screen is completely frozen and I can't switch the phone off at all, I've tried plugging it into the charger and into the laptop but it has remained unresponsive for over an hour now.

[_alexdon_ · Accepted solution]

Force shutdown like this:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z1#!Resetting-your-devi...

Turn it on.

[Churminator]

Thank you so much!

[_alexdon_]

Anytime.