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Problem with advertising

SOLVED
tifil24
New

Problem with advertising

Hello,
 
I have a little problem of publicity. Let me explain.
Since last night, when I lock and unlock my phone, an advertising window appears. Only when I turn on to the Internet (either wifi or mobile data), when I have not Internet enabled, this does not occur.
When I click the multitasking button, there is no name in this window, I looked in the current process, I did not see anything strange. Nor even in the installed apps.
I tried various antiviral application to scan the phone, but nothing has been detected.
 
I have no idea what it may come, I installed an application store, but an ultra-known application, so it is not something sensible.
 
What do you advise me to do? (If it's possible, I don't want to do a factory reset ^^).
 
thank you in advance

17 REPLIES 17
tifil24
New

In my apps list,  I have this:

Screenshot_2016-09-01-20-53-26.jpg

I don't know what is it, and I can't uninstall it.

tifil24
New

I found it !!!!!!!!!
I go to settings, security, device administrators, then I had something without any name like in the screen, and I disabled it.
Then, once I disabled it, I Could uninstall the app in the screen. And now I don't have no more this problem.

Thanks to all for your help guys !!! 🙂
profile.country.RO.title
_alexdon_
Expert

Nice!

alexdon
Christofer
Champion

Hi @tifil_24,

Glad to hear that you were able to find the cause for this, thank you for letting us know! Slightly_smiling_Face

Feel free to accept your post as the solution to this topic. It can be helpful to other users who may experience the same thing as you.

tifil24
New

I do it now.
Christofer
Champion

@tifil_24 Thanks! Slightly_smiling_Face

Cyberpunk07
Visitor

I have the same issues with my new xz, it's twitter that serves ads, blatantly disrupting me when I use other apps, like signal from open whisper systems 

Christofer
Champion

Hi @Cyberpunk07, sorry to hear this. Slightly_frowning_Face

I must say that I haven't heard of a case where the official Twitter app where the cause of something like this. Thinking_Face Do you get these as notifications or do they appear full screen?