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Sim toolkit App failure after update

Rapunzel77
Visitor

Sim toolkit App failure after update

Hi. I recently updated my sony xperia z3+ dual phone to nougat and all of a sudden my Sim toolkit app is not functioning anymore. it tells me to restart the app, when i do it then tells me insert sim yet the sim is inside and working to call, text, browse.

I really need this app to work as we use it over here for mobile money transactions hence im very frustrated as it was working before the update. Someone knows what to do?

2 REPLIES 2
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Uliwooly
Expert

@Rapunzel77

is this a third party app? if it is, you have to contact the app developer as it is up to them to fix any compatibility and/or bug issues.

Rapunzel77
Visitor

It comes preinstalled with the phone and i don't think its 3rd party