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Touch problem

SOLVED
Walid2
Visitor

Touch problem

I have a small area on my screan is freeze and not work back until restart the phone
1 ACCEPTED SOLUTION

Accepted Solutions
Phy
Legend
Legend

Boot on safe mode and see if you experience the same issue, if you don't then it's a third-party app creating this problem

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18 REPLIES 18
Phy
Legend
Legend

1. Settings
2. About phone
3. Diagnostics
4. Test
5. Test touchscreen
Walid2
Visitor

My mobile pass successfuly test touchscreen
But the problem still
My question is there is a problem in software can made this problem?
Phy
Legend
Legend

Boot on safe mode and see if you experience the same issue, if you don't then it's a third-party app creating this problem
Phy
Legend
Legend

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
minamagdy
Visitor

I have the same problem but now i sole it
minamagdy
Visitor

If you want to solve it just you have to delet Facebook messanger app because its the broblem the new version do
minamagdy
Visitor

And any time you can download old version don update it again.,,, and tell me if it works now
profile.country.GB.title
Uliwooly
Expert

@minamagdy

Don't create duplicate posts, check if the suggestions on this thread work. 

minamagdy
Visitor

I did it and thats fixed the broblem im sure