Wifi connection keeps dropping out

[Alicelloyd]

Hi,
Since the last software update I have had a lot of issues with WiFi dropping out. There are no problems with the WiFi itself as it works fine with other devices but not with my Z5 compact. If I restart my phone it connects for a few minutes then drops out again. I have tried forgetting and reconnecting to the router, restarting the router and changing the channel of the WiFi, none of which have helped. I never used to have any problems with WiFi.

[MarlonUk1]

hello @Alicelloyd

have you tried to see if the problem is persistent while your device is in safe mode?

[Alicelloyd]

Not yet, I will try it later, if it does what is the solution? Thanks

[Daneview]

Mines exactly the same after update.
If you remove the sd card and restart it fixes it, but woth the sd card back in it happens again

[YoGem]

Do you use Bluetooth? Try disabling it. Also if you have a dual band wifi router could you try to connect to the 5ghz band and checking if the issue persist?

[Jerognal]

Same problem here after last update. Bluetooth disabled dont help. Restart the Phone for selve the problem for a while. But WiFi drops out again. 2,4 ghz or 5 ghz same problem. This happend after last update.

[Vault111]

Same her, airplane mode on and off seems to help. This is happening more and more often. I also notice that when wifi disconnects the wifi-calling icon is still shown.

Factory reset twice. This was not an issue on the previous build.

Current build: 32.3.A.0.378

[tomago]

The same problem here after update to nougar (Z5 compact A7 #.378)

[Jerognal]

Solved it. Just go in flight mode and back, and now my Phone har been stable on Wi-Fi since.

[Alicelloyd]

This has also helped mine, fingers crossed it stays working ok. 🙂