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Wifi connection keeps dropping out

Alicelloyd
Visitor

Wifi connection keeps dropping out

Hi,
Since the last software update I have had a lot of issues with WiFi dropping out. There are no problems with the WiFi itself as it works fine with other devices but not with my Z5 compact. If I restart my phone it connects for a few minutes then drops out again. I have tried forgetting and reconnecting to the router, restarting the router and changing the channel of the WiFi, none of which have helped. I never used to have any problems with WiFi.
13 REPLIES 13
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wklatt
Member

Setting the Airplane Mode on and off, is that a one time thing? Or do you have to do it everytime you change a wifi location?

I have been holding off upgrading to Nougat because of this reported problem. I have a Bell Canada Z5 Premium. Do all Z5's have this problem, or is it by carrier or specific model type of phone?

Alicelloyd
Visitor

So far I've found I've only needed to do it the once, that was a couple of days ago so not sure how much of a long term solution it is.
I've got the Z5 compact
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wklatt
Member

So, does that mean that you no longer have to set Airplane Mode on/off after each wifi location change?

Eigenartig1994
Visitor

Sometimes the Wi-Fi connection is disconnected, while Wi-Fi is on.. Later, when the Wi-Fi is turned off and on, the problem is solved! Maybe this problem is caused by my internet connection.. I'm not exactly sure about this. I guess this problem did not exist before 32.3.A.2.33 update... It may be difficult to find a solution to this problem, Could be because of me. I'm telling you again, I'm not quite sure! I would appreciate it if you forwarded this matter to the authorities. Sorry for my bad english,  I hope you understand me.